This Privacy Policy explains how ROBOGEBRA LLP collects, uses, maintains, and discloses information from users ("you" or "User") of the www.robogebra.ai website, mobile application, and all other services provided under the Robogebra brand (collectively, the "Platform"). This Policy applies to all products, services, and features offered by ROBOGEBRA LLP.

By using Robogebra, you agree to the terms of this Privacy Policy and consent to our collection and use of information as described herein. If you do not agree, please do not use our Platform.

1. Information We Collect

(a) Personal Identification Information

We may collect personal identification information when you register, subscribe, use the On-Demand Assist, participate in interactive worksheets, or contact our support team. This may include:

• Full name
• Email address
• Login credentials (stored securely and encrypted)
• Payment-related details (processed securely through Razorpay)
• Device and session information (browser, IP address, device identifiers)

Some features, such as personalized learning progress or recommendations, require account registration. You may browse anonymously for basic content.

(b) Non-Personal Identification Information

We may collect non-personal information whenever you interact with our Platform, including:

• Browser type and version
• Device model, operating system, network information
• Usage statistics, crash logs, session duration
• Aggregate data on how Users interact with educational tools

(c) Cookies and Tracking Technologies

Our Platform uses cookies, local storage, and similar technologies to enhance user experience, store learning progress, and improve recommendations. You can disable cookies in your browser settings, but this may limit functionality.

Users in the EU/EEA will be prompted to provide consent for non-essential cookies.

2. How We Use Collected Information

• Personalized Learning: Enhance educational experience through content and recommendations.
• Customer Support: Respond effectively to requests and feedback.
• Payments: Securely process transactions via Razorpay or other authorized gateways.
• Notifications: Account updates, feature announcements, subscription renewals.
• Service Improvement: Improve on-demand assist using anonymized, aggregated data.
• Analytics: Understand usage patterns to make the Platform more intuitive.

3. Legal Basis for Processing (EU/EEA Users)

We process personal data under the following legal bases:

• Contract necessity: to provide Platform access
• Legitimate interests: to improve educational services
• Consent: for optional communications or non-essential data collection

4. How We Protect Your Information

We implement appropriate data collection, storage, and security practices to prevent unauthorized access, disclosure, or destruction of personal data. All data exchanges occur over SSL-encrypted channels.

Payments are processed via Razorpay in compliance with PCI-DSS standards; full payment information is never stored on our servers.

5. Sharing of Information

We do not sell or rent personal information. Limited sharing may occur with:

• Payment partners for secure transactions
• Cloud/Analytics providers to host and improve performance
• Legal authorities if required by law or to protect rights and safety

All third-party service providers are contractually obligated to handle your data securely and confidentially.

6. Data Retention

We retain data only as long as necessary for operational, educational, or legal purposes. Account deletions will trigger removal of personal data within a reasonable timeframe, except for records required by law.

7. Children's Privacy

Robogebra is intended for educational use. Students under 13 and under 18 should use the Platform only under parental, guardian, or authorized school supervision. Personal data from children under 13 is collected only with consent. If discovered inadvertently, it will be deleted immediately.

8. On-Demand Assist and Content Usage

Interactions with the On-Demand Assist may generate anonymized data, including input queries or mathematical expressions. This data is not linked to your personal identity and is used solely for improving accuracy and educational outcomes.

9. Your Rights and Choices

You may have rights to:

• Access and review your personal data
• Request correction or deletion of inaccurate data
• Withdraw consent where applicable
• Opt-out of non-essential emails or marketing communications

EU/EEA users can exercise GDPR rights. Contact us at support@robogebra.ai.

10. Third-Party Links and Services

The Platform may link to external educational resources. Robogebra is not responsible for third-party privacy practices. Please review their policies before providing personal information.

11. International Data Transfers

Data may be processed on servers outside your country. By using the Platform, you consent to such transfers in accordance with this Privacy Policy and applicable laws.

12. Changes to This Privacy Policy

ROBOGEBRA LLP may modify this Policy at any time. Updates will be posted with the "Last Modified" date. Major changes may trigger email notifications or banner notices. Continued use after updates constitutes acceptance.

13. Contact Information

For questions or requests regarding this Privacy Policy:

ROBOGEBRA LLP
No. 8/21, Second Floor,
Balaji Nagar 4th Street, Royapettah,
E2 Royapettah Police Station,
Chennai, Chennai - 600014,
Tamil Nadu, India
📧 support@robogebra.ai
🌐 www.robogebra.ai

Last Modified: October 15, 2025